These Terms of Service govern access to and use of AutoROICalc. Please read them carefully before using the Service. By creating an account, installing an AutoROICalc application, connecting an integration, ordering a Service Plan, or otherwise using the Service, you agree to these Terms.
If you use the Service on behalf of a company, organization, or other legal entity, you confirm that you have authority to bind that entity. In that case, “you” and “Customer” refer to that entity.
If you do not agree to these Terms, do not use the Service. If you already have an account, stop using the Service and close your account or contact us at support@autoroicalc.com.
Supplier
The Service is supplied by AutoROICalc s. r. o., registered in the Commercial Register maintained by the District Court Nitra, Section: Sro, file no. 62979/N, with registered office at Trieda Andreja Hlinku 616/36, 949 01 Nitra, Slovak Republic, business ID: 56158033, tax ID: 2122219165, e-mail: support@autoroicalc.com (“AutoROICalc”, “Supplier”, “we”, “us”, or “our”).
Definitions
- “Account” means an account created to access or use the Service.
- “Agreement” means these Terms, the Privacy Policy, any applicable Service Plan terms, and any other written terms accepted by the parties for the Service.
- “Customer” means the person or legal entity that creates an Account, orders a Service Plan, or uses the Service.
- “Customer Data” means data, files, records, reports, dashboards, settings, integration configuration, and other content submitted to, imported into, generated in, or stored through the Service by or for the Customer.
- “Documentation” means user guides, technical documentation, API documentation, help pages, or other instructions we make available for the Service.
- “Features” means functions, modules, integrations, reports, dashboards, automations, APIs, applications, and other parts of the Service.
- “Personal Data” has the meaning given to it in Regulation (EU) 2016/679 (GDPR).
- “Privacy Policy” means the AutoROICalc privacy policy available at https://autoroicalc.com/privacy-policy/ or any replacement location we publish.
- “Service” means the AutoROICalc website, web application, desktop application, mobile application, APIs, integrations, downloadable software, documentation, support, updates, and related services provided by or for AutoROICalc.
- “Service Plan” means a free, trial, paid, or other plan that defines the Features, limits, fees, billing period, and other commercial terms applicable to a Customer.
- “Third-Party Service” means a service, platform, application, marketplace, provider, or integration not owned or controlled by AutoROICalc, including payment processors, app stores, analytics providers, advertising platforms, e-commerce platforms, and external data sources.
- “User” means any individual who accesses or uses the Service, whether directly, through a Customer Account, or on behalf of a Customer.
Business Use and Eligibility
The Service is designed for business and professional use as a data collection, reporting, analytics, and ROI calculation tool. It is not intended for personal, household, or consumer use. By using the Service, you confirm that you are at least 18 years old, have full legal capacity, and use the Service for business or professional purposes.
If mandatory law gives you rights that cannot be excluded or limited by contract, nothing in these Terms excludes or limits those rights.
Account Registration and Security
You must provide accurate and current information when creating an Account, ordering a Service Plan, connecting integrations, or communicating with us. You are responsible for keeping Account credentials, passwords, API tokens, access tokens, and connected devices confidential and secure.
You are responsible for all activity under your Account, including activity by your employees, contractors, representatives, and any person who accesses the Service using your credentials or integrations. You must notify us without undue delay if you become aware of unauthorized access to your Account or any security incident involving the Service.
We may access an Account or Customer Data only where reasonably necessary to provide support, operate and secure the Service, investigate suspected abuse, comply with law, enforce the Agreement, or as otherwise described in the Privacy Policy or an applicable data processing agreement.
The Service
AutoROICalc helps Customers collect, import, organize, calculate, visualize, and report business performance data. Features may include records, reports, dashboards, templates, sharing, automations, generated snippets, APIs, web event tracking, integrations, mobile or desktop access, and import tools.
The available Features, usage limits, support level, storage, integrations, billing terms, and other plan details may depend on your Service Plan. We may add, change, suspend, or remove Features from time to time. Where a change materially reduces paid Service functionality, we will use reasonable efforts to give affected Customers advance notice.
We aim to provide a reliable Service, but we do not guarantee that the Service will be uninterrupted, error-free, secure, or available at all times. Maintenance, updates, network problems, Third-Party Services, security events, or other circumstances may affect availability.
Unless we expressly agree otherwise in writing, support is provided by e-mail at support@autoroicalc.com. We aim to respond to support requests within 48 business hours, but response and resolution times are not guaranteed.
Applications and Updates
The Service may be available through a web application, desktop application, mobile application, app store, downloadable installer, or other distribution channel. You are responsible for using compatible devices, operating systems, browsers, internet access, and Third-Party Services.
We may provide patches, updates, upgrades, replacements, or new versions. Some Features may require you to install updates or use a current version. We are not responsible for problems caused by unsupported versions, unauthorized modifications, incompatible environments, or failure to apply available updates that would have avoided the problem.
If you download the Service through an app store or platform, that store or platform may apply its own terms. Those terms are between you and the relevant store or platform. To the extent of any conflict concerning use of the Service itself, these Terms apply between you and AutoROICalc.
License
Subject to these Terms and your applicable Service Plan, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable right to access and use the Service for your internal business purposes during the term of the Agreement.
We and our licensors retain all rights, title, and interest in and to the Service, including software, source code, object code, designs, interfaces, templates, documentation, trademarks, logos, know-how, and other intellectual property. Except for the limited rights expressly granted in these Terms, you receive no rights in the Service.
Restrictions
You must not, and must not allow anyone else to:
- copy, sell, resell, lease, lend, sublicense, distribute, or make the Service available to third parties except as expressly allowed by us;
- reverse engineer, decompile, disassemble, modify, translate, adapt, or create derivative works of the Service, except to the extent mandatory law allows this despite the restriction;
- remove, obscure, or alter proprietary notices in the Service;
- access the Service by means other than interfaces we provide or authorize;
- interfere with, disrupt, overload, scan, probe, or test the vulnerability of the Service without our prior written approval;
- use automated scraping, crawling, or extraction except through documented APIs and within applicable limits;
- upload, transmit, or store malware, harmful code, illegal content, or data that you do not have the right to process;
- use the Service to send unsolicited communications or violate anti-spam, privacy, intellectual property, consumer protection, advertising, or data protection laws;
- use the Service in a way that infringes the rights of others or harms the Service, us, other Customers, or Third-Party Services; or
- use the Service for safety-critical, life-critical, emergency, medical, military, or inherently dangerous purposes.
Customer Data
You retain ownership of Customer Data. You grant us a limited right to host, copy, process, transmit, display, and otherwise use Customer Data only as necessary to provide, secure, maintain, support, and improve the Service, comply with law, and enforce the Agreement.
You are responsible for the accuracy, quality, legality, and integrity of Customer Data. You represent that you have all rights, permissions, notices, and legal bases required to submit Customer Data to the Service and allow us to process it as described in the Agreement.
The Service may allow you to delete data, close an Account, export certain data, or configure integrations. You are responsible for backing up Customer Data that you need to keep. Unless mandatory law or a separate written agreement requires otherwise, we may delete or make Customer Data unavailable after Account closure, termination, expiry of a Service Plan, or prolonged inactivity.
Data Protection
Our processing of Personal Data is described in the Privacy Policy. For Personal Data that we process as a controller, the Privacy Policy applies.
Where Customer Data includes Personal Data that we process on behalf of the Customer, the Customer is the controller and AutoROICalc is the processor, unless the parties agree otherwise in writing. In that role, we will process such Personal Data only on documented instructions from the Customer, including these Terms, the Privacy Policy, the Customer’s Service configuration, and applicable Documentation.
As processor, we will implement appropriate technical and organizational measures designed to protect Personal Data, ensure that persons authorized to process Personal Data are bound by confidentiality obligations, assist the Customer with reasonable requests related to data subject rights and GDPR compliance where required by law, notify the Customer of a Personal Data breach without undue delay after becoming aware of it, and delete or return Personal Data after the end of processing unless law requires retention.
The Customer authorizes us to use sub-processors to provide the Service. We remain responsible for our sub-processors’ performance of data protection obligations and will require them to provide a level of protection for Personal Data consistent with our obligations. We may publish or otherwise provide a list of sub-processors and update it from time to time.
If Customer Data is transferred outside the European Economic Area, we will use a lawful transfer mechanism where required by GDPR. The parties may enter into a separate Data Processing Agreement if required for a particular Customer or Service Plan. If there is a conflict between this section and a signed Data Processing Agreement, the signed Data Processing Agreement controls for the relevant processing.
Third-Party Services and Integrations
The Service may connect to, import data from, export data to, or otherwise interact with Third-Party Services such as Google services, Facebook or Meta services, Heureka, payment providers, app stores, hosting providers, analytics providers, e-commerce platforms, advertising platforms, and other external systems.
Third-Party Services are governed by their own terms and privacy policies. We do not control and are not responsible for Third-Party Services, their availability, security, data, acts, omissions, changes, fees, or compliance decisions. You are responsible for maintaining your third-party accounts, permissions, API access, consent screens, credentials, and compliance with third-party terms.
If a Third-Party Service changes, suspends, limits, or terminates access, related Features may stop working or change. We are not liable for loss or damage caused by Third-Party Services or by your configuration of them.
Reports, Calculations, and Business Decisions
The Service provides calculations, dashboards, reports, forecasts, visualizations, imports, templates, and other decision-support outputs based on available data and configuration. These outputs may be incomplete, delayed, inaccurate, or affected by user input, integration settings, third-party data, tracking limitations, attribution choices, rounding, exchange rates, taxes, fees, or other assumptions.
The Service does not provide financial, accounting, tax, legal, investment, marketing, or professional advice. You are responsible for reviewing outputs, validating source data, and making your own business decisions. We do not guarantee any revenue, profit, return on investment, cost saving, conversion rate, advertising result, ranking, or business outcome.
Fees, Billing, and Taxes
Fees, billing periods, limits, payment methods, currencies, renewal terms, and plan details are described in the applicable Service Plan, order page, invoice, Documentation, or other written agreement. Unless stated otherwise, paid Service Plans are billed in advance and fees are non-refundable to the maximum extent permitted by law.
You authorize us and our payment processors to charge the applicable fees, taxes, and other amounts for your Service Plan using the payment method you provide. You must keep payment and billing information accurate and current. If payment is overdue, we may suspend, limit, downgrade, or terminate access to the Service after reasonable notice, unless immediate action is required by law or to protect the Service.
Fees are exclusive of VAT, sales tax, withholding tax, duties, levies, and similar public charges unless expressly stated otherwise. You are responsible for taxes and charges arising from your purchase or use of the Service, except taxes based on our income.
We may change fees or billing terms for future billing periods by giving at least 30 days’ notice. If you do not agree to a change, your remedy is to cancel the affected Service Plan before the change takes effect.
Trials and Free Features
We may offer free plans, trials, beta features, previews, or promotional access. These may be changed, limited, or discontinued at any time. Unless we expressly state otherwise, free, trial, beta, preview, and promotional Features are provided without warranties, support commitments, availability commitments, or compensation for changes or termination.
Suspension and Termination
You may stop using the Service at any time. If the Service includes an Account closure option, you may close your Account through the Account settings. If you cannot close your Account in the Service, contact us at support@autoroicalc.com.
We may suspend, limit, or terminate access to the Service if we reasonably believe that you or a User have breached the Agreement, failed to pay fees when due, created a security or legal risk, infringed third-party rights, violated applicable law, exceeded reasonable usage limits, or used the Service in a way that may harm us, the Service, other Customers, or Third-Party Services.
We may discontinue the Service or a material part of it by giving affected paid Customers at least 30 days’ notice where reasonably practicable. We may act without notice where required by law, necessary for security, or necessary to prevent harm.
After termination, your right to use the Service ends immediately. You must stop using and uninstall any software or materials that form part of the Service unless we allow continued use in writing. Amounts accrued before termination remain due. Sections intended to survive termination will survive, including payment obligations, intellectual property, confidentiality, data protection, disclaimers, limitation of liability, governing law, and miscellaneous provisions.
Disclaimers
To the maximum extent permitted by law, the Service is provided “as is” and “as available”. We disclaim all warranties, representations, and conditions not expressly stated in the Agreement, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, security, and error-free operation.
We do not warrant that the Service will meet your requirements, that errors will be corrected, that data will always be accurate or recoverable, that integrations will remain available, or that the Service or any related systems will be free from harmful components.
Limitation of Liability
To the maximum extent permitted by law, AutoROICalc will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or non-material damages, or for loss of profits, revenue, business, goodwill, opportunity, data, use, or anticipated savings, even if we have been advised of the possibility of such damages.
To the maximum extent permitted by law, our total aggregate liability arising out of or relating to the Agreement or the Service is limited to the amounts paid by the Customer to AutoROICalc for the affected Service Plan during the 12 months before the event giving rise to liability. If no amounts were paid, our total aggregate liability is limited to EUR 100.
Nothing in these Terms excludes or limits liability to the extent it cannot be excluded or limited under applicable law, including liability for intentional misconduct, liability that cannot be limited under mandatory consumer law where applicable, or other non-excludable statutory liability.
Indemnity
You will defend, indemnify, and hold harmless AutoROICalc from and against claims, damages, losses, liabilities, costs, and expenses, including reasonable legal fees, arising from Customer Data, your use of the Service, your breach of the Agreement, your violation of law, your infringement of third-party rights, or your use or configuration of Third-Party Services.
Changes to These Terms
We may update these Terms from time to time. If we make material changes, we will use reasonable efforts to notify affected Customers, for example by e-mail, in-app notice, or publication on our website. The updated Terms will take effect on the date stated in the notice or, if no date is stated, when published.
If you do not agree to updated Terms, you must stop using the Service and, where applicable, cancel your Service Plan before the updated Terms take effect. Continued use of the Service after the effective date means you accept the updated Terms.
Notices
We may give notices through the Service, by e-mail to the address associated with your Account, or by other reasonable means. You may send legal notices, requests, complaints, and other communications to support@autoroicalc.com unless we specify another contact method.
Notices sent by e-mail are deemed received on the next business day after sending. Notices displayed in the Service are deemed received when displayed.
Governing Law and Disputes
The Agreement and any dispute or claim arising from or relating to it or the Service are governed by the laws of the Slovak Republic, without regard to conflict-of-law rules. Unless mandatory law provides otherwise, the courts of the Slovak Republic have jurisdiction over disputes arising from or relating to the Agreement or the Service.
If mandatory law gives you the right to use an alternative dispute resolution body, you may use such body in accordance with applicable law. In Slovakia, information about consumer alternative dispute resolution is available from the Slovak Trade Inspection at https://www.soi.sk/ and from relevant bodies listed by competent public authorities. AutoROICalc does not commit to using a particular alternative dispute resolution body unless required by law or agreed in writing.
Export Control and Sanctions
You must not use, export, re-export, provide, or transfer the Service in violation of applicable export control, sanctions, trade restrictions, or similar laws. You confirm that you are not prohibited from using the Service under such laws.
Miscellaneous
The Agreement is the entire agreement between you and AutoROICalc regarding the Service and supersedes prior agreements or understandings about the Service. If any provision is found invalid or unenforceable, the remaining provisions remain in effect and the invalid or unenforceable provision will be interpreted to achieve its purpose as closely as permitted by law.
Failure to enforce a provision is not a waiver. You may not assign or transfer the Agreement without our prior written consent. We may assign the Agreement in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law. We may use subcontractors to provide the Service, but remain responsible for our obligations under the Agreement.
Headings are for convenience only and do not affect interpretation. The English version of these Terms controls unless we expressly state that another language version controls.
Last updated: July 31, 2026